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We’ve designed our products for long-term reliability — as in, a lifetime. If you ever feel your Ridge wallet or other Ridge product isn’t functioning properly, we’ll do everything possible to make it right.
Each purchase with Ridge is just the beginning of many years of a better everyday carry experience. We're glad to have you aboard!
Ridge warrants that all Wallets are free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of Elastic, Screws, Inner Plates, and/or Money Clip.
This warranty does not cover lost, stolen, or disposed of wallets; scratches, dents, discoloration from wear and tear, chips and/or scrapes on the Outer Plates; damages caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized modifications or repairs.
Ridge warrants that all MagSafe® Plates are free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of the MagSafe® Magnets, Strengthening Tray and/or Screws.
This warranty does not cover lost, stolen, or disposed of Plates; scratches, dents, discoloration from wear and tear, chips and/or scrapes; damages caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized modifications or repairs.
*MagSafe® is a registered United States trademark of Apple, Inc.
Ridge warrants that all Ridge Lite Wallets are free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of Screws, and/or Inner Plates.
Please note, that there is a replacement elastic included in the packaging, so a replacement is not covered under warranty.
This warranty does not cover lost, stolen, or disposed of wallets; scratches, dents, discoloration from wear and tear, chips and/or scrapes on the Outer Plates; damages caused by accident, abuse, neglect, shock; improper use or storage of the product; unauthorized modifications or repairs.
Ridge warrants that all Biflexs™ are free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty covers stitching defects and elastic failure.
Please do not overload your Biflex™; the max capacity is 8 cards, and any elastic damage incurred from overloading your Biflex™ will not be covered.
This warranty does not cover lost, stolen, or disposed of wallets; patina, scratches, scrapes, and/or discoloration from wear and tear; damages caused by accident, abuse, neglect, or shock; improper use or storage of the product; unauthorized modifications or repairs.
Ridge warrants that all Bifolds are free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty covers unusual stretching, stitching defects, inner glue issues, and defects with the wallet's edge finishing.
This warranty does not cover lost, stolen, or disposed of wallets; scratches, scrapes, and/or discoloration from wear and tear; damages caused by accident, abuse, neglect, or shock; improper use or storage of the product; unauthorized modifications or repairs.
Ridge warrants that all Billfolds are free from manufacturing defects and will function as intended for the life of the product. Your Lifetime Warranty covers unusual stretching, stitching defects, inner glue issues, and defects with the wallet's edge finishing.
This warranty does not cover lost, stolen, or disposed of wallets; scratches, scrapes, and/or discoloration from wear and tear; damages caused by accident, abuse, neglect, or shock; improper use or storage of the product; unauthorized modifications or repairs.
Ridge warrants that all Ridge Wallet Accessories are free from manufacturing defects and are functional as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure.
Ridge Accessories include but are not limited to: AirTag® Money Clip, Money Clip, AirTag® Cash Strap, Cash Strap, AirTag® Carbon Case, and Coin Tray.
This warranty does not cover lost, stolen, or disposed of Accessories; cosmetic damage, damage caused by accident, rips or tears, abuse, neglect, shock, water, improper use or storage of the product, or unauthorized modifications or repairs.
*AirTag® is a registered United States trademark of Apple, Inc.
Each purchase of a Premium or Silicone Ridge Ring Set comes with Never Lost Forever Fit Protection. This allows 2 future exchanges or replacements for the same ring in a different or same ring size. The 99-day risk-free trial does not count towards the future exchange or replacement.
Never Lost Forever Fit Protection Includes: If the Ring gets lost or stolen, If the wearer experiences a size change (return of original Ring required), If the Ring(s) are damaged or scratched from minimal daily wear and tear.
Proof of purchase may be required for a lost or stolen replacement to be initiated. The Forever Fit Never Lost Protection program does not cover abuse, improper use or storage of the product, unauthorized modifications, or repairs. After receiving a second replacement, a new purchase will be required to re-enter the Never Lost Forever Fit Protection program.
Ridge warrants that KeyCases are free from manufacturing defects and are functional as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of Screws, TPU Connector (i.e., Rubber bit), Clip, and/or D-Ring.
This warranty does not cover lost, stolen, or disposed of KeyCases; cosmetic damage; damage caused by accident; abuse, neglect, shock, improper use, or storage of the product; unauthorized modifications; or repairs.
Ridge warrants that Phone Cases are free from manufacturing defects and are functional as intended for the life of the product. Your Lifetime Warranty will include a Replacement Phone Case in the event of failure. Please note that this warranty is only applicable to the same make and model of the phone case if a replacement is warranted.
This warranty does not cover lost, stolen, or disposed of Phone Cases; cosmetic damage; damage caused by accident; abuse, neglect, shock, improper use, or storage of the product; unauthorized modifications; or repairs.
Ridge warrants that Bolt Action Pens are free from manufacturing defects and are functional as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of the spring, the bolt action, and/or rubber seal. Malfunctioning ink cartridges for pens purchased within 99 days may also be covered.
This warranty does not cover lost, stolen, or disposed of Pens, cosmetic damage, damage caused by accident, abuse, neglect, shock, improper use or storage of the product, unauthorized modifications, or repairs.
Ridge warrants that Click Pens are free from manufacturing defects and are functional as intended for the life of the product. Your Lifetime Warranty will include Replacement Parts in the event of failure or loss of the spring, the click mechanism, and/or clip. Malfunctioning ink cartridges for pens purchased within 99 days may also be covered.
This warranty does not cover lost, stolen, or disposed of Pens, cosmetic damage, damage caused by accident, abuse, neglect, shock, improper use or storage of the product, unauthorized modifications, or repairs.
We reserve the right to deny any Warranty Claim. This may happen if we believe the claim to be fraudulent, if the item was purchased before the implementation of our Lifetime Warranty, or if the Wallet was purchased from an unauthorized seller such as, but not limited to, Facebook Marketplace and eBay.
This Warranty does not include service to items in the claim.
Polycarbonate Wallets pre-date our Lifetime Warranty and came with a 1-year Limited Warranty that is no longer active.
Please note that if your Ridge product is eligible for a replacement, then your replacement will be the same color and material as your purchased product. If your product is no longer in stock, your replacement will be of a similar material and color. If no comparable replacement is available, we will work to find a suitable substitute of equal value.
For our Wallets, lost, stolen, or disposed of wallets, scratches, dents, chips, and/or scrapes on the Outer Plates; damages caused by accident, abuse, neglect, shock, and improper use or storage of the product. In addition, unauthorized modifications or repairs are not covered under Warranty.
For all other Ridge Products, the warranty does not cover lost, stolen, or disposed of products; cosmetic damage that does not affect the product's functionality; damage caused by accident, abuse, neglect, shock, improper use or storage of the product, or unauthorized modifications or repairs.
Wallets purchased from an unauthorized seller include, but are not limited to, Facebook Marketplace and eBay.
This Warranty does not include service to items in the claim.
The Lifetime of your Ridge product references the lifetime of the functionality. If the product is stored securely and serviced with replacement pieces covered under warranty when needed, we expect each product to last for years!
As our Lifetime Warranty is automatic with each purchase, no registration is needed to activate the Warranty. However, we recommend keeping your order information for your records to help speed up the processing of your claim.
If you purchased your item from a third-party seller such as Amazon, Nordstrom, or SCHEELS, your Warranty is still valid! Photos confirming this is an authentic Ridge product are still required.
Warranty Claims are approved or denied within 3-5 business days. This timeframe can be affected during busier seasons or if we need more information to process the claim.
If your order was a gift and you do not have the order number, please put the full name of the person who gifted the item in the order number field. Your wallet will still be covered under Warranty, and we can verify your item with a photo!
Thanks for choosing Ridge - where we offer everyday carry products for men and women!
