In our Self-Service portal you can get help with the following:

• Pre-Delivery Order Questions: Quickly find tracking information, and request order changes like address changes or product changes. Kindly note, all order changes are only available within one hour after an order has been placed.
• Post-Delivery Order Questions: Access to submit a return or exchange, or file a claim if your order has had an issue.
• File Product Claims: Seamlessly file a Warranty Claim for your Ridge gear or a Never Lost Forever Fit Claim for Rings.
• Product Information: Whether you’re looking for answers to questions about a product you’re interested in, or you’ve already purchased, we’ve got answers for you!
• Make a Suggestion: We want to hear from you about what you’d like to see from us, and how we can make Ridge better! We’re listening!
• And more!

This portal helps you get answers faster and helps us tackle your concerns quickly!