Wallet and keychain
The key holder does not stay tight and loosens after a short duration. But the wallet is great!
The Ridge EU
I'm sorry for the trouble you've had! We have seen that the KeyCase works best when there are more keys in the Case. However, were you able to tighten the bolt as well? The more tightened it is the stiffer the turn.
If you feel that there is a manufacturing defect with your KeyCase and you would like to submit a warranty claim, please fill out the appropriate form on our website with the following link: https://ridge.com/pages/warranty-policy
Once you have submitted this form, your warranty claim will be reviewed and we will respond in 1-2 business days.
Please let us know if you have any additional questions.